Configure Pricing & Token Rates

Jessica

Jessica

Last updated on Aug 2, 2026

The Pricing page lets you adjust the platform's numeric pricing parameters — token rates, tier prices, quotas, trial/grace settings, and more. This guide covers pricing configuration.

💡 Tip — Who can use this For platform admins, under Pricing.

Quick reference

Step Action
1 Edit pricing parameters with a reason

Step 1 — Configure pricing

Go to Pricing. Numeric parameters are grouped: Token Rate, Tier Monthly Prices (Access/Partner/Executive), Trial & Grace (free trial days, grace period, balance expiry), Tier Quotas (deep-dive and chat quotas per tier), Top-up & Auto-recharge (minimums and defaults), and Data Retention.

Enter new values and provide a Reason (at least 10 characters). Changes take effect immediately for new cost calculations and are audited.

⚠️ Warning — Changes affect all billing Pricing changes affect every client's costs and quotas going forward. A token-rate or tier-price change is platform-wide. Test the impact mentally before applying, and always record a clear reason.

💡 Tip — Communicate significant price changes If you change tier prices or token rates meaningfully, let clients know in advance through a notification or partner outreach. Surprise billing changes erode trust.